Tax help & support.
Find answers to frequently asked questions about our products and services, tax tips, and helpful articles.

Top topics.
Check out the top 3 things clients are inquiring about right now.

How do I know what slips to bring when filing my taxes?
If you’re unsure what slips to bring into our offices when filing your taxes, check out our handy tax checklist.

How do I enter union dues that aren’t on a T slip in your tax software?
Follow these steps:
- Choose credits and deductions.
- Choose tax topics.
- Choose employment.
- Choose annual Union dues, etc. under the heading credits and rebates.
- Continue to the annual dues page to enter your information.

What should I do if I get an error when using the smart start option in your Tax Software?
If you experience an error using smart start, please start a new return without selecting this option. We anticipate this feature to be available again by March 14 if you prefer to file your return then.
Tax software support.
Did you file your taxes using our software? Visit our Online Help Centre for troubleshooting tips, updates, and support.

Have a tax-related question?
If you’re looking for tips and tricks on how to maximize your refund or learn about the benefits and credits you could be eligible for, explore our Tax Tips Blog or visit a Tax Expert today.

Frequently asked questions.
Browse by category.
Need help? We’re here for you.
Whether you have questions about our software or need personalized tax advice, we offer multiple support channels to assist you.


Phone support.
For general client support, call: 1-800-HRBLOCK (1-800-472-5625).
Hours: Monday – Friday: 9am – 9pm EST | Weekends & holidays: 10am – 7pm EST.

Live chat.
Chat online with a Tax Expert or customer service agent for instant support when using our tax software.

Write to us.
H&R Block Canada Headquarters
2600, 700 – 2nd Street SW
Calgary, AB T2P 2W2

Find an office.
Find the nearest H&R Block office to you using our office locator.

U.S. site.
Are you in the U.S.?