Tax help & support.
Find answers to frequently asked questions about our products and services, tax tips, and helpful articles.

Top topics.
Check out the top 3 things clients are inquiring about right now.

Where can I find the office hours for specific H&R Block offices?
Our website has an office locator where you may search for the nearest office to you or search for a specific location. From here you’ll find open office hours for each of our locations.

Can I delete a return I’ve already started in the software?
Returns that have already been started can’t be deleted, create a new return if you’d like to start over.

How do I fill in my employment expenses?
If you need help filling in your employment expenses, we have some great articles within our Online Help Centre. Within the software, choose Online Help Centre, and search “employment expenses”, you’ll find a few helpful articles that’ll guide you through it and answer any questions you may have.
Tax software support.
Did you file your taxes using our software? Visit our Online Help Centre for troubleshooting tips, updates, and support.

Have a tax-related question?
If you’re looking for tips and tricks on how to maximize your refund or learn about the benefits and credits you could be eligible for, explore our Tax Tips Blog or visit a Tax Expert today.

Frequently asked questions.
Browse by category.
Need help? We’re here for you.
Whether you have questions about our software or need personalized tax advice, we offer multiple support channels to assist you.


Phone support.
For general client support, call: 1-800-HRBLOCK (1-800-472-5625).
Hours: Monday – Friday: 9am – 9pm EST | Weekends & holidays: 10am – 7pm EST.

Live chat.
Chat online with a Tax Expert or customer service agent for instant support when using our tax software.

Write to us.
H&R Block Canada Headquarters
2600, 700 – 2nd Street SW
Calgary, AB T2P 2W2

Find an office.
Find the nearest H&R Block office to you using our office locator.

U.S. site.
Are you in the U.S.?